We are located in the San Diego, California. At this time we are not accessible to the public for pickups.
We have been in business since 1998.
You can find us on Facebook: https://www.facebook.com/groups/SoapSuppliesShop/
We value all of our customers and we want you to be happy with your purchase. If you are unhappy for any reason with your purchase, please contact us right away. Due to the nature of most of our products, we have a no-refund, no-return policy. We cannot resell a product once you have received & opened it. Please take care in ordering to be sure your order is complete and accurate before submitting the order. Please choose your fragrances or flavors oils carefully, we are unable to accept returns/exchanges if you simply do not like the fragrance or flavor oils you selected.
When doing an exchange or return, the buyer is responsible for returning items in the original condition as well as return shipping costs. The refund will be for the purchase price only.
If an order is cancelled after it is placed a restocking fee of $20.00 or 10% whichever is less will be assessed. The cancellation must occur within the first 24 hours.
Thanks And God Bless.